What is IT Support?
IT support is a form of technical support that provides assistance with various technological issues like computers, printers, networks, and devices.
It’s Monday morning, and you’re trying to connect to the office from home. You’ve tried multiple times, but you keep getting the same error. Who do you call for support? The IT department or Joe in accounting who seems to know a lot about computers? Your business may have an official or unofficial IT department, but there’s usually a “go-to” person when you need help. That is IT support.
Benefits
Increased innovation and speed
Increased agility allows innovation to progress unrestricted, eliminating interruptions and setting the stage for further improvements.
Enhanced cybersecurity
Cybersecurity threats also continue to grow. Without adequate expertise and support, organizations are left vulnerable.
Better IT adaptability
To remain competitive, organizations need to become familiar with technologies as they become available. IT support is an effective resource for evaluating, testing, and incorporating new tools and systems to better advance business goals.
Time and money saving
Downtime from such attacks is costly. For some technology-intensive operations, the cost can be much high. With properly monitored systems, breaches can be prevented and equipment failures can be identified and fixed before they cause an issue.
KAZIOS 